Privacy Policy

Privacy Notice

Your privacy is critically important to us. At Yakili, we have a few fundamental principles:

  • We are thoughtful about the personal information we ask you to provide and the personal information that we collect about you through the operation of our services.
  • We store personal information for only as long as we have a reason to keep it.
  • We aim to make it as simple as possible for you to control what information on your website is shared publicly (or kept private), indexed by search engines, and permanently deleted.
  • We aim for full transparency on how we gather, use, and share your personal information.

Below is our Privacy Policy, which incorporates and clarifies these principles.

 

Information We Collect

We only collect information about you if we have a reason to do so–for example, to provide our Services, to communicate with you, or to make our Services better.

  • Name
  • Email address
  • Date of birth
  • Gender
  • Educational background
  • Academic progress and performance
  • User-generated content (e.g., assignments, quizzes)
  • User interactions and communications on our platform
  • IP address, device information, and location

 

Purposes for Using Information

We use information about you as mentioned above and for the purposes listed below:

  • To monitor and analyze trends and better understand how users interact with our site, which helps us improve our site and service offerings
  • To measure, gauge, and improve the effectiveness of our advertising, and better understand user retention and attrition–for example, we may analyze how many individuals interacted with content after receiving a marketing message;
  • To monitor and prevent any problems with our digital marketing, protect the security of our web properties, detect and prevent fraudulent transactions and other illegal activities, fight spam, and protect the rights and property of Yakili and others;
  • To communicate with you, for example through an email, about career opportunities, offers, and promotions offered by Yakili and others we think will be of interest to you, solicit your feedback, or keep you up to date on 10up and our products; and
  • To personalize your web experience, provide content recommendations, target our marketing messages to groups of our users (for example, those who have a particular plan with us or have been our user for a certain length of time), and serve relevant advertisements.

 

Security

While no online service is 100% secure, we work very hard to protect information about you against unauthorized access, use, alteration, or destruction, and take reasonable measures to do so, such as monitoring our Services for potential vulnerabilities and attacks.

Contact Us

If you have any questions about our practices or this Privacy Policy, please contact our Data Protection Officer at info@yakili.com or send mail to:

 

Privacy Policy Updates

We may occasionally update this Privacy Policy to reflect changes in our privacy practices or relevant data protection laws. We will notify you if we make any material changes and will revise the "Last Updated" date at the top of this Privacy Policy.

 

Last Updated: 06/10/2023

 

Begin your learning journey!

Download the app to access thousands of recorded videos with rich animations.
Yakili leverages the best in-class teachers, media, and technology to create high-quality, affordable and accessible education for students.
Memberships

Basic Plan - 3,500 XAF/Month (30% discount) instead of 5000XAF

Ideal for beginners or users who wish to access fundamental learning materials.

  • Access to a limited number of basic courses
  • Limited video streaming quality (720)
  • Access to online classes
  • 1 user account
  • Email support with standard response time
  • Whatsapp Support
  • Access to Homework Help (10 tokens per day)
  • Access to virtual assistant Luna (20 tokens per day)
  • Access to community forums

Standard Plan - 5,000 XAF/Month (38% discount) instead of 8000XAF

Designed for users looking for a more comprehensive e-learning experience.

  • Access to all basic courses plus a selection of intermediate courses
  • HD video streaming quality (1080HDP)
  • Access to online classes
  • Up to 2 user accounts
  • Priority email support
  • Whatsapp support
  • Access to Homework Help ( 25 tokens per day)
  • Access to virtual Assistant Luna (40 tokens per day)
  • Access to community forums and discussion groups
  • Monthly webinars with experts

Premium Plan - 8,000 XAF/Month (33% discount) instead of 12000XAF

The most advanced plan for users seeking full access to all e-learning resources and personalized services.

  • Access to all courses (Basic, Intermediate, and Advanced)
  • Full HD video streaming quality (2K, 4K)
  • Access to online classes
  • Access to Homework Help (unlimited tokens per day)
  • Access Virtual Assistant Luna (unlimited tokens per day)
  • Multiple user accounts (up to 2)
  • Priority email and chat support
  • Access to exclusive community forums and expert networks
  • Weekly one on one tutoring help with experts
  • Downloadable course materials for offline learning
  • Personalized learning recommendations
  • Early access to new courses and features

Additional Notes for the Pricing Plan:

  • Annual Subscription Discount: Customers who choose an annual subscription instead of monthly billing are offered a discount. For example, pay for 10 months upfront and get 2 months free.

  • Free Trial: Yakili offers a 15-day or 30-day free trial to allow users to test the platform before committing to a subscription.

  • Enterprise Solutions: For institutions or businesses looking for a custom solution, Yakili deploys an enterprise package that includes bulk user accounts, advanced analytics, and tailored content. Schools have the possibility to absorb the subscription fee discounted into their tution fee package.

Terms and Conditions:

  • All prices are in XAF and include any applicable taxes.
  • Subscriptions renew automatically each month, and users can cancel any time.
  • The features listed in each plan are subject to change, but customers will be notified of any significant modifications in advance.

By structuring our pricing plan in this way, we provide a range of options that cater to different user needs and budgets, making it clear what each tier offers and why one might opt for a higher-priced plan.

Begin your learning journey!

Download the app to access thousands of recorded videos with rich animations.