Privacy Policy

This document serves as the Privacy Notice for Yakili. Our organization ("YAKILI," "we," or "us") manages the www.yakili.com website (referred to as the "Website") and the YAKILI Mobile Application (the "App"). Our digital platforms provide educational content that's relevant to curriculums for learners using smartphones and tablets while considering the limitations and costs associated with internet access.

Your Privacy and Our Commitment

Through this notice, we aim to inform you about our policies on gathering, employing, and disclosing personal information when you interact with our Website or App (collectively, "Platform") or when utilizing any device we provide for data storage or transmission. We ask you to read this policy with care to understand our commitment to maintaining your privacy. At Yakili, we respect your privacy and are devoted to protecting your personal data.

Contacting Yakili

For any questions regarding this Privacy Policy or our handling of your data, please reach out to:

  • Legal Entity: WS4ED GROUP 

  • Email: info@yakili.com 

  • Address: BBINCUBATOR, Ancient Route, Bonaberi, Douala, Cameroon 

  • Phone: +237 681236628

Consent to Data Use

By engaging with our services or products, you consent to our data collection and usage as described in this policy. You can withdraw your consent at any time by contacting support@yakili.com, though this won't affect previous data processing.

Privacy Notice

Your privacy is critically important to us. At Yakili, we have a few fundamental principles:

  • We are thoughtful about the personal information we ask you to provide and the personal information that we collect about you through the operation of our services.
  • We store personal information for only as long as we have a reason to keep it.
  • We aim to make it as simple as possible for you to control what information on your website is shared publicly (or kept private), indexed by search engines, and permanently deleted.
  • We aim for full transparency on how we gather, use, and share your personal information.

Below is our Privacy Policy, which incorporates and clarifies these principles.

Information We Collect

We only collect information about you if we have a reason to do so–for example, to provide our Services, to communicate with you, or to make our Services better.

  • Name
  • Email address
  • Date of birth
  • Gender
  • Educational background
  • Academic progress and performance
  • User-generated content (e.g., assignments, quizzes)
  • User interactions and communications on our platform
  • IP address, device information, and location

Purposes for Using Information

We use information about you as mentioned above and for the purposes listed below:

  • To monitor and analyze trends and better understand how users interact with our site, which helps us improve our site and service offerings
  • To measure, gauge, and improve the effectiveness of our advertising, and better understand user retention and attrition–for example, we may analyze how many individuals interacted with content after receiving a marketing message;
  • To monitor and prevent any problems with our digital marketing, protect the security of our web properties, detect and prevent fraudulent transactions and other illegal activities, fight spam, and protect the rights and property of Yakili and others;
  • To communicate with you, for example through an email, about career opportunities, offers, and promotions offered by Yakili and others we think will be of interest to you, solicit your feedback, or keep you up to date on Yakili and our products
  • To personalize your web experience, provide content recommendations, target our marketing messages to groups of our users (for example, those who have a particular plan with us or have been our user for a certain length of time), and serve relevant advertisements.

External Links to Third Parties

Occasionally, we may feature third-party products or services on our platform. These external sites have their own privacy policies, which we encourage you to review as they govern their data handling practices.

Cookies

Our website uses cookies to uniquely identify your browser and enhance your user experience. We employ "analytical" cookies to collect data on visitor behavior, with the aim of improving our website's functionality.

Retention of Personal Data

We retain your data for necessary periods related to its processing, compliance, and legal purposes. If you wish us to stop using your data, notify us, and we'll retain only minimal information to prevent future contact.

Your Legal Rights

You have rights concerning your data, including access, correction, erasure, and data portability. You can also object to certain processing activities and withdraw consent for data usage.

Security Measures

We adopt various security measures to protect your personal information and employ Transport Layer Security (SSL/TLS) to ensure its secure transmission.

Online Privacy Notice Scope

This Privacy Policy exclusively covers data collected through our Platform and does not extend to offline data collection.

Privacy Changes

We may update this policy and will notify you of significant changes. Regularly reviewing this policy is recommended to stay informed.

Disclaimer

While we strive to maintain secure and uninterrupted services, we do not guarantee that our Platform will be error-free or immune to cyber threats. We disclaim liability for any damages arising from your use of our Platform or from third-party information it contains.

Contact Us

If you have any questions about our practices or this Privacy Policy, please contact our Data Protection Officer (DPO) at info@yakili.com

Last Updated: 25/07/2024

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Basic Plan - 3,500 XAF/Month (30% discount) instead of 5000XAF

Ideal for beginners or users who wish to access fundamental learning materials.

  • Access to a limited number of basic courses
  • Limited video streaming quality (720)
  • Access to online classes
  • 1 user account
  • Email support with standard response time
  • Whatsapp Support
  • Access to Homework Help (10 tokens per day)
  • Access to virtual assistant Luna (20 tokens per day)
  • Access to community forums

Standard Plan - 5,000 XAF/Month (38% discount) instead of 8000XAF

Designed for users looking for a more comprehensive e-learning experience.

  • Access to all basic courses plus a selection of intermediate courses
  • HD video streaming quality (1080HDP)
  • Access to online classes
  • Up to 2 user accounts
  • Priority email support
  • Whatsapp support
  • Access to Homework Help ( 25 tokens per day)
  • Access to virtual Assistant Luna (40 tokens per day)
  • Access to community forums and discussion groups
  • Monthly webinars with experts

Premium Plan - 8,000 XAF/Month (33% discount) instead of 12000XAF

The most advanced plan for users seeking full access to all e-learning resources and personalized services.

  • Access to all courses (Basic, Intermediate, and Advanced)
  • Full HD video streaming quality (2K, 4K)
  • Access to online classes
  • Access to Homework Help (unlimited tokens per day)
  • Access Virtual Assistant Luna (unlimited tokens per day)
  • Multiple user accounts (up to 2)
  • Priority email and chat support
  • Access to exclusive community forums and expert networks
  • Weekly one on one tutoring help with experts
  • Downloadable course materials for offline learning
  • Personalized learning recommendations
  • Early access to new courses and features

Additional Notes for the Pricing Plan:

  • Annual Subscription Discount: Customers who choose an annual subscription instead of monthly billing are offered a discount. For example, pay for 10 months upfront and get 2 months free.

  • Free Trial: Yakili offers a 15-day or 30-day free trial to allow users to test the platform before committing to a subscription.

  • Enterprise Solutions: For institutions or businesses looking for a custom solution, Yakili deploys an enterprise package that includes bulk user accounts, advanced analytics, and tailored content. Schools have the possibility to absorb the subscription fee discounted into their tution fee package.

Terms and Conditions:

  • All prices are in XAF and include any applicable taxes.
  • Subscriptions renew automatically each month, and users can cancel any time.
  • The features listed in each plan are subject to change, but customers will be notified of any significant modifications in advance.

By structuring our pricing plan in this way, we provide a range of options that cater to different user needs and budgets, making it clear what each tier offers and why one might opt for a higher-priced plan.

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