Frequently asked questions

Discover how to set up your Yakili membership, find homework help, or sign up your school or child for lessons.
About Yakili

Our teachers are experienced educators with a passion for helping students learn. Each lesson is taught by multiple teachers, so students can find the perfect fit for their learning style. We offer lessons in both English and French to accommodate students' language preferences.

We're committed to providing high-quality education that's accessible to all students, regardless of their background or language.

To participate in a Yakili lesson, all students need is a smartphone or computer with a built-in microphone. However, we recommend using a headset with a microphone for the best audio quality and to minimize distractions.

Yes, we do! A great one!

Yakili Learning can be used in a variety of settings, including classrooms, tutoring programs, homes, and more! No matter where you are or how you're learning, we're here to support you and your students. Whether you're using our platform for whole-class instruction, one-on-one tutoring, or independent study, we have the tools you need to succeed.

Individual lessons at Yakili

From curriculum creation to courseware, we make sure each lesson plan is constantly assessed and updated to integrate the latest teaching methods and research.

At Yakili, we offer a wide range of educational content designed to meet the needs of students of all ages and abilities. We have lessons in Mathematics, Science, English Language, and more. Whether your child is in primary school, junior high, or senior high, we have content that can help them succeed. In addition to our core curriculum, we also offer GCE preparation resources.

With our diverse selection of lessons and subjects, we aim to meet the needs of every student. We plan to add lessons across all grades and all subject areas over time.

Yes! Our teachers can teach many subjects and will work to understand how your child learns best. They will help your child complete their homework and reach their school goals. With our app, students can get help with homework and assignments quickly and easily.

Prices

Our class package is offered at a monthly cost of 3500 XAF, a trimester cost of 9000 XAF, and a yearly cost of 35000 XAF. You have the flexibility to choose a package size that best suits your needs.

We process our payments through Mobile Money and we accept all major credit cards.

Technical questions

If you've forgotten your password, you can change it on the login page or reach out to our customer service team for assistance. To reset your password, click on the 'Forgot Password' button on the login page. If you need help, you can call, email, or use live chat to speak with our customer service team. They'll assist you promptly.

If you don’t receive a verification email, check your spam folder. SMS messages may experience delays in delivery. Please wait at least two minutes, before trying to resend the code. If the issue persists, please contact our support team for assistance.

Our teachers are experienced educators with a passion for helping students learn. Each lesson is taught by multiple teachers, so students can find the perfect fit for their learning style. We offer lessons in both English and French to accommodate students' language preferences.

We're committed to providing high-quality education that's accessible to all students, regardless of their background or language.

To participate in a Yakili lesson, all students need is a smartphone or computer with a built-in microphone. However, we recommend using a headset with a microphone for the best audio quality and to minimize distractions.

Yes, we do! A great one!

Yakili at its best

Yakili leverages the best in-class teachers, media, and technology to create high-quality, affordable and accessible education for students.
Copyright © 2010–2024 WS4ED Group. All rights reserved.

Book your personalized demo

Please enter your contact information to confirm your free demo.
1
Step
2
Step

Basic Plan - 3,500 XAF/Month (30% discount) instead of 5000XAF

Ideal for beginners or users who wish to access fundamental learning materials.

  • Access to a limited number of basic courses
  • Limited video streaming quality (720)
  • Access to online classes
  • 1 user account
  • Email support with standard response time
  • Whatsapp Support
  • Access to Homework Help (10 tokens per day)
  • Access to virtual assistant Luna (20 tokens per day)
  • Access to community forums

Standard Plan - 5,000 XAF/Month (38% discount) instead of 8000XAF

Designed for users looking for a more comprehensive e-learning experience.

  • Access to all basic courses plus a selection of intermediate courses
  • HD video streaming quality (1080HDP)
  • Access to online classes
  • Up to 2 user accounts
  • Priority email support
  • Whatsapp support
  • Access to Homework Help ( 25 tokens per day)
  • Access to virtual Assistant Luna (40 tokens per day)
  • Access to community forums and discussion groups
  • Monthly webinars with experts

Premium Plan - 8,000 XAF/Month (33% discount) instead of 12000XAF

The most advanced plan for users seeking full access to all e-learning resources and personalized services.

  • Access to all courses (Basic, Intermediate, and Advanced)
  • Full HD video streaming quality (2K, 4K)
  • Access to online classes
  • Access to Homework Help (unlimited tokens per day)
  • Access Virtual Assistant Luna (unlimited tokens per day)
  • Multiple user accounts (up to 2)
  • Priority email and chat support
  • Access to exclusive community forums and expert networks
  • Weekly one on one tutoring help with experts
  • Downloadable course materials for offline learning
  • Personalized learning recommendations
  • Early access to new courses and features

Additional Notes for the Pricing Plan:

  • Annual Subscription Discount: Customers who choose an annual subscription instead of monthly billing are offered a discount. For example, pay for 10 months upfront and get 2 months free.

  • Free Trial: Yakili offers a 15-day or 30-day free trial to allow users to test the platform before committing to a subscription.

  • Enterprise Solutions: For institutions or businesses looking for a custom solution, Yakili deploys an enterprise package that includes bulk user accounts, advanced analytics, and tailored content. Schools have the possibility to absorb the subscription fee discounted into their tution fee package.

Terms and Conditions:

  • All prices are in XAF and include any applicable taxes.
  • Subscriptions renew automatically each month, and users can cancel any time.
  • The features listed in each plan are subject to change, but customers will be notified of any significant modifications in advance.

By structuring our pricing plan in this way, we provide a range of options that cater to different user needs and budgets, making it clear what each tier offers and why one might opt for a higher-priced plan.

Begin your learning journey!

Download the app to access thousands of recorded videos with rich animations.